Transparency Frequently Asked Questions

When flooding occurs, the first step is to notify your insurance company or water restoration company immediately. Time is of the essence so file a claim with your insurance as soon as possible.

In most cases, you will need to hire a water damage restoration company to provide flood restoration services for larger issues. The extent of the water damage is not always apparent and can lead to other problems.

Mould can begin to grow as soon as 24-48 hours after the surface is exposed to water. However, it may take up to 21 days before it is noticeable.

Check your sump pump regularly. Check for cracks in the foundation and seal them. Improve drainage around your property i.e.clean gutters, eavestroughs, and downspouts, and clear snow away from foundations

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